Terms of Service

Last updated: April 17, 2026

OVERVIEW

Welcome to RLStop. The terms "we," "us," and "our" refer to rosequartz.com LLC, doing business as RLStop. We operate the website rlstop.com, including all related information, content, features, tools, products, and services offered through the site (the "Services"). Our store is powered by Shopify.

RLStop sells dietary supplements designed to support individuals dealing with restless legs. By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.

Please read these Terms carefully. They include important information about your legal rights, warranty disclaimers, and limitations of liability.

SECTION 1: ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You also confirm that you have given consent for any minor dependents to use the Services on devices you own or manage.

To use the Services, you may be asked to provide certain information such as your email address, billing, payment, and shipping details. You represent and warrant that all information you provide is correct, current, and complete.

You are responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to another person.

SECTION 2: OUR PRODUCTS

We make every effort to accurately represent our products in our online store. However, product appearance may vary slightly depending on your device and screen settings.

Our products are dietary supplements. They are not intended to diagnose, treat, cure, or prevent any disease. Results may vary. You should consult your healthcare provider before starting any new supplement, especially if you are pregnant, nursing, taking medication, or have a medical condition.

All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product and may limit quantities on a case-by-case basis.

SECTION 3: ORDERS

When you place an order, you are making an offer to purchase. RLStop reserves the right to accept or decline your order at its discretion. Your order is not accepted until we confirm acceptance. Payment must be received and processed before your order is accepted.

Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after an order is accepted. If we do not accept, change, or cancel an order, we will attempt to notify you using the contact information provided at checkout.

Your purchases are subject to return or exchange in accordance with our Refund Policy.

You represent and warrant that your purchases are for personal or household use and not for commercial resale or export.

SECTION 4: PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed, as shown in your order confirmation email. Unless stated otherwise, posted prices do not include taxes, shipping, handling, customs, or import charges.

You agree to provide current, complete, and accurate purchase and payment information for all purchases. You agree to promptly update your account information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that (i) the payment information you provide is true, correct, and complete, (ii) you are authorized to use that payment method, (iii) charges incurred by you will be honored by your payment provider, and (iv) you will pay all charges at the posted prices, including applicable taxes and shipping, if any.

SECTION 5: SHIPPING AND DELIVERY

We fulfill orders from warehouse locations in the United States and Asia. Your order will ship from the location best suited to deliver to you based on product availability and your shipping address.

All delivery times provided on our website and in our Shipping Policy are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control.

Once a package is transferred to the shipping carrier, risk of loss passes to you. However, if your package is lost in transit or does not arrive, please contact us at support@rlstop.com so we can work with the carrier to find a solution.

For full shipping details, estimated delivery times, and tracking information, please see our Shipping Policy.

SECTION 6: HEALTH DISCLAIMER

RLStop products are dietary supplements. These statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease.

The information provided on our website is for general informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition.

Individual results may vary. Do not use our products as a replacement for prescribed medication without consulting your doctor.

SECTION 7: INTELLECTUAL PROPERTY

Our Services, including all trademarks, text, images, graphics, video, audio, and the design and arrangement thereof, are owned by rosequartz.com LLC (doing business as RLStop), its affiliates, or licensors and are protected by applicable intellectual property laws.

You may use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any material from the Services without our prior written consent.

RLStop's names, logos, product names, designs, and slogans are trademarks of rosequartz.com LLC. You must not use such trademarks without our prior written permission. Shopify's name, logo, and related marks are trademarks of Shopify.

SECTION 8: OPTIONAL TOOLS

You may be provided access to third-party tools as part of the Services. We do not monitor or control these tools and provide access to them "as is" and "as available" without any warranties.

Any use of optional third-party tools is at your own risk. Please review the terms of any third-party tools before using them.

SECTION 9: THIRD-PARTY LINKS

The Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party websites. If you choose to visit third-party sites, you do so at your own risk.

We are not liable for any harm or damages related to your use of third-party websites or your purchase of products or services from third parties.

SECTION 10: RELATIONSHIP WITH SHOPIFY

RLStop is powered by Shopify. Any purchases you make are made directly with rosequartz.com LLC (doing business as RLStop). Shopify is not responsible for any aspect of sales between you and RLStop, including any injury, damage, or loss resulting from purchased products. You expressly release Shopify and its affiliates from all claims, damages, and liabilities related to your purchases.

SECTION 11: PRIVACY POLICY

All personal information we collect is subject to our Privacy Policy. By using the Services, you acknowledge that you have read our Privacy Policy.

Because the Services are hosted by Shopify, Shopify also collects and processes personal information about your use of the Services. Information you submit may be shared with Shopify and third parties located in other countries in order to provide services to you.

SECTION 12: FEEDBACK

If you submit ideas, suggestions, feedback, reviews, or other content ("Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose, including commercial use.

You represent that you own or have rights to all Feedback you submit and that your Feedback complies with these Terms. We are under no obligation to maintain Feedback in confidence, pay compensation for Feedback, or respond to Feedback.

We may remove Feedback that we determine to be unlawful, offensive, or otherwise objectionable.

SECTION 13: ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on the Services may contain errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate, at any time without prior notice.

SECTION 14: PROHIBITED USES

You may access and use the Services for lawful purposes only. You may not use the Services to: (a) violate any applicable law or regulation; (b) infringe on any intellectual property rights; (c) harass, abuse, or harm any person; (d) transmit false or misleading information; (e) send spam or unsolicited communications; (f) impersonate any person or entity; (g) upload viruses or malicious code; (h) collect personal information of others without consent; or (i) interfere with the security or operation of the Services.

We reserve the right to suspend or terminate your account at any time if we determine you have violated these Terms.

SECTION 15: TERMINATION

We may terminate this agreement or your access to the Services at any time without notice. You will remain liable for all amounts due up to the date of termination.

SECTION 16: DISCLAIMER OF WARRANTIES

THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO THE ABOVE MAY NOT APPLY TO YOU.

SECTION 17: LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PROVIDED BY LAW, RLSTOP, ITS PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, OR REPLACEMENT COSTS, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PURCHASED THROUGH THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

SECTION 18: INDEMNIFICATION

You agree to indemnify, defend, and hold harmless rosequartz.com LLC (doing business as RLStop), Shopify, and their affiliates, partners, officers, directors, employees, and agents from any losses, damages, liabilities, or claims, including reasonable attorneys' fees, arising out of (1) your breach of these Terms, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.

SECTION 19: SEVERABILITY

If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions shall continue in full force and effect.

SECTION 20: WAIVER AND ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

These Terms, together with our Privacy Policy, Shipping Policy, and Refund Policy, constitute the entire agreement between you and RLStop regarding your use of the Services.

SECTION 21: ASSIGNMENT

You may not transfer or assign these Terms or any of your rights without our prior written consent. We may transfer or assign these Terms without your consent or notice.

SECTION 22: GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the State of New York, United States. You and RLStop consent to the jurisdiction of the federal and state courts located in New York County, New York.

SECTION 23: CHANGES TO TERMS OF SERVICE

We reserve the right to update or change these Terms at any time by posting the revised version on our website. Your continued use of the Services after changes are posted constitutes acceptance of those changes. We will notify you of any material changes in accordance with applicable law.

SECTION 24: CONTACT INFORMATION

Questions about these Terms should be sent to support@rlstop.com.

RLStop Operated by rosequartz.com LLC 1430 Broadway, Suite 1503 New York, NY 10018 United States Email: support@rlstop.com